Job Title: Client Interface Coordinator
Department: Oil and Gas – Buzurgan pipeline project
Work Location: Baghdad, Iraq
Duties & Responsibilities
- Act as the focal point for daily follow-up with Client HQ to support timely resolution of pending matters
- Serve as the main liaison between the client and project teams, ensuring clear and consistent communication across all project aspects including contractual, financial, quality, and commercial
- Establish and maintain communication channels with all relevant client departments
- Translate client inputs into coordinated actions within the project team and monitor follow-up
- Address client concerns promptly and escalate issues to Project Management as required
- Prepare and maintain reports related to project status, risks, client feedback, and follow-up actions
- Support initiatives aimed at enhancing client satisfaction and relationship continuity
- Draft and review client communications (push/pull) in alignment with project direction
- Review contractual obligations toward the client and support compliance tracking
Requirements
- Academic Qualification: Bachelor’s degree in Engineering (e.g., Electrical Engineering)
- Field/Industry of Experience: Previous touchpoints experience with governmental entities (e.g., O&G, Power, etc.)
- Role of Experience/Expertise: Coordinator, Communication Specialist
- Years of Experience: 4–8 years
- Language Proficiency: Intermediate to Advanced
- Software Skills: MS Office Suite